Cancellation Policy

We require a deposit of 30% in order to confirm your booking.

In the event that a booking is cancelled for any reason, the following will apply:

Booking Cancelled (days before arrival)	Forfeit
7 or less (or 'no show')	100% (of deposit)*
8 - 14	50% (of deposit)
15 - 30	25% (of deposit)
31 or more	Full refund

*Please note that in the event a guest does not arrive on the stated date, the full value of the quoted room rate will be due (up to a maximum of three days).

Departures prior to the booked departure date will attract full payment of the quoted room rate for the originally-booked dates (up to a maximum of 3 days in addition to the number of days the guest has already stayed).

It is advisable to ensure that your travel insurance covers you in case of loss, due to cancellation.

This policy overrides the Booking.com Policy, that cannot accommodate our requirements.